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Our customer support team is dedicated to helping you get the most out of your VitaLift Pro experience. Reach out via email with any questions about product usage, orders, or skincare tips.
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Need immediate assistance? Check out our FAQ section below for answers to common questions about the EMS Red Light Face Wand.
Frequently Asked Questions
Find answers to common questions about our product
For optimal results, we recommend using the device 5-10 minutes daily, focusing on different facial zones. You can use it morning or evening, whichever fits your routine best. Consistency is key to seeing visible improvements in skin tone and texture.
Yes, the EMS Red Light Face Wand is designed to be safe for all skin types. The red LED light therapy uses a clinically-proven 630nm wavelength that is gentle yet effective. However, if you have specific skin conditions or concerns, we recommend consulting with a dermatologist before use.
Many users report feeling immediate tightening and a healthy glow after their first use. For visible long-term results such as reduced fine lines and improved skin elasticity, most users see significant improvements within 4-6 weeks of consistent daily use.
Absolutely! The device works best when used with your favorite serum or moisturizer. The microcurrent helps enhance product absorption. We recommend using water-based serums for optimal conductivity and glide.
The device is waterproof and easy to clean. Simply wipe the treatment head with a soft, damp cloth after each use. For deeper cleaning, you can use a mild soap solution. Make sure to dry it completely before storing. The device should be recharged when the battery indicator shows low power.
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